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$2,400 INSTANT SAVINGS!

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🚀 LET'S SCALE YOUR BUSINESS

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Meet Ella — the only AI-powered, all-in-one platform that gives you the tools, support, and resources you need to grow and succeed in your business.

Our Package Options

Pro-Team

For small but ambitious teams

(1-4 Seats)

$297/mo

2 Way Text & Email Conversation*

Phone System IVR/Softphone*

Web Chat

Reputation Management

AI-Powered Review*
Social Planner

Facebook Messenger

GMB Call Tracking

Missed Call Text Back

Text To Pay

Social Planner

Invoices

Calendar

CRM

Opportunities

Email Marketing

Forms

Surveys

Trigger Links

SMS & Email Templates

Funnels

Websites

Workflows

Reporting

Campaigns

Blogs

Proposals & Estimates

Sign Up for Pro Team

Premier Growth

For businesses ready to scale

(5-10 Seats)

$497/mo

2 Way Text & Email Conversation*

Phone System IVR/Softphone*

Web Chat

Reputation Management

AI-Powered Review*
Social Planner

Facebook Messenger

GMB Call Tracking

Missed Call Text Back

Text To Pay

Social Planner

Invoices

Calendar

CRM

Opportunities

Email Marketing

Forms

Surveys

Trigger Links

SMS & Email Templates

Funnels

Websites

Workflows

Reporting

Campaigns

Blogs

Proposals & Estimates

Memberships

Affiliate Manager

Communities

Sign Up for Premier Growth

Elite Scale

For rapidly scaling teams

(10+ Seats)

$697/mo

2 Way Text & Email Conversation*

Phone System IVR/Softphone*

Web Chat

Reputation Management

AI-Powered Review*
Social Planner

Facebook Messenger

GMB Call Tracking

Missed Call Text Back

Text To Pay

Social Planner

Invoices

Calendar

CRM

Opportunities

Email Marketing

Forms

Surveys

Trigger Links

SMS & Email Templates

Funnels

Websites

Workflows

Reporting

Campaigns

Blogs

Proposals & Estimates

Memberships

Affiliate Manager

Communities

Sign Up for Elite Scale

Additional Plan Information

All Plans above has the following additional features:

FirstDirect360 Mobile App*

Dedicated Support Team

Phone and Email Support

1-on-1 Personalized Onboarding

WordPress Hosting Available

WhatsApp Integration Available

HIPAA Compliant Available

Additional charges, including carrier data rates, service fees, and Advanced AI usage, may apply.

Our Package Options

Starter

1-2 Seats

$97

Pro-Team

1-4 Seats

$297

Premier Growth

5- 10 Seats

$497

Elite Scale

10+ Seats

$697

Reputation Management

Review Widget

AI-Powered Review Responses by Ella

Yext Listing

$ 47/month

One Time $200
Set-Up Fee

Ella - Conversational AI

Missed Call Text Back

Facebook Messenger

Phone System IVR/Softphone*

2 Way Text & Email Conversation*

Whats App

$ 47/Month

CRM

Contact Management

Reporting

Calendar

Ella - AI Employee

$ 197/month

Automation

Workflows

Workflows Pro

$ 27/month

Sites

Funnels

Websites

Stores

Webinars

Forms & Surveys

Chat Widget

Blogs

QR Codes

Marketing

Social Planner

Email Marketing

SMS & Email Templates

Countdown Timers

Trigger Links

Affiliate Manager

Ad Manager

$ 197/month

Payments

Invoice & Estimates

Documents & Contracts

Payment Links

Coupons

Text to Pay

Inventory Management

Memberships

Courses

Communities

Certificates

FirstDirect360 Empowers Businesses to Grow

"It's just making my life so much easier."

Chealen Martin

President/CEO
Englander

"They've allowed me to solve so many problems under one umbrella."

Jerry Lecompte
Owner of Florida Mattress
Naples Mattress

"The best company on the entire planet..."

Matt Smith
Founder and Owner
Snooze Mattress Company

"It's easy to use and I am so blown away of the service..."

Kelly Charles & Xavier Sparks

Founder and Manager

Big Mattress Outlet

"Very attentive and detail-oriented..."

Claire Brinkman
Founder
Embracing Endings

"FirstDirect360 checks all the boxes and even more..."

Nate Cangemi

Owner

Golden Dreams Mattress

What People Are Saying?

⭐⭐⭐⭐⭐

Joel is SO amazing at what he does. Truly cares about what I wanted, and went the extra mile finding out exactly what I needed. Very impressed!!

Alex Zastoupil

⭐⭐⭐⭐⭐

Outstanding experience throughout! Highly recommend Joel & team for all of your data needs. 5-star!!

T. Bain

⭐⭐⭐⭐⭐

Great service! Very clear communication and super helpful, not too mention speedy! Especially want to thank Brianna for keeping tabs on all our jobs and Audrey for her patience!

DJ Henager

⭐⭐⭐⭐⭐

The crew @ First Direct are always looking for solutions that will propel your business forward!

Jenna is innovative & always willing to go above & beyond!

Shannon Townsend

⭐⭐⭐⭐⭐

Joel is an absolute icon and gives with all his heart!

JC Icon

⭐⭐⭐⭐⭐

Joel is a beast of a marketing super connector 🤟💜

Jessica Brothers

⭐⭐⭐⭐⭐

Brianna, Jenna and Joel could not be more supportive or helpful to our new business! I highly recommend their services!

Michele Wilkinson

⭐⭐⭐⭐⭐

Can’t say enough great things about Joel and his team. They have been so patient explaining the details of marketing and working with us to get our company up and running. Their design work is always clean and professional. A huge THANK YOU from Texas!

Brandy Peres

⭐⭐⭐⭐⭐

Joel, Brianna and Jenna are the best! Thank you for all your support with our marketing efforts!

Cole Griffin

⭐⭐⭐⭐⭐

Joel Buhr is absolutely one of the most knowledgeable and helpful people I've ever known! Thank you for all your help Joel!

Ken Walls

⭐⭐⭐⭐⭐

Joel and his team at First Direct are the best! They take today's complex marketing systems and make them easy and best of all customer friendly. Thanks for helping us! You guys rock!

Gus Calabrese

⭐⭐⭐⭐⭐

These are some wonderful people who really know what they are talking about! Thank you so much for your hard work and dedication!

Wyatt Kovarik

⭐⭐⭐⭐⭐

I've been working with the Connect360 team for several months now and can't say enough good things about them. They've helped me migrate platforms, educate me on what is out there to help my business, and helped me to grow my business at the same time.

Brian Galke

⭐⭐⭐⭐⭐

Partnering with Joel and the Connect 360 team has been nothing short of transformational for The FAM. From the outset, their responsiveness and attention to detail were evident, setting the tone for an excellent partnership.

Mark Kinsley

⭐⭐⭐⭐⭐

From the moment I joined the platform, I experienced unwavering support... The team genuinely invests in my business, elevating it to new heights. The technology is constantly evolving and improving. They offer innovative services and features that I greatly appreciate.

Sarah S

⭐⭐⭐⭐⭐

Wow! Joel, Audrey, and the team for Connect 360 completely blew my expectations! Thank you for the quick results and being there to support our business as well!

Alex Zastoupil

⭐⭐⭐⭐⭐

Awesome program for a keeping track of reviews and engaging with leads and interested prospects. Easy to use and great support staff.

Nathan Cangemi

⭐⭐⭐⭐⭐

These guys were Extremely helpful and very professional

Tony Inzauro

Meet Ella — AI That Works for You

FirstDirect360 integrates Ella, your AI assistant, into your business—so you can stay focused, boost productivity, and keep your customers happy.

Conversational AI

Live Webchat
Facebook Social Listening
Facebook Messages
Instagram Social Listening
Instagram Messages
SMS Conversations

Review AI

Google Review Requests
Facebook Review Requests
Review Responses

Workflow AI

Appointment Booking
Automation Logic

Content AI

Social Posting Content
Social Images
Emails
Website Copy
Landing Page Copy

REPUTATION MANAGEMENT

Build reputation, build business, and do it with Ella.

Get more 5-star reviews with AI-powered review invites and follow-up responses from Ella. Manage your reputation, responses, and business listings — all from one easy-to-use platform.

Google Reviews

Boost SEO and online presence with automated review invites and AI-powered responses from Ella.
Manage and respond to reviews effortlessly using FirstDirect360’s Reputation Management system — with Ella working behind the scenes to keep your brand shining.

Facebook Reviews

Gather reviews on Facebook with automated invites and AI-powered responses from Ella.
Build trust and engage more effectively with FirstDirect360’s Reputation Management — with Ella helping you stay connected and responsive.

Listing Management

Maintain consistent and engaging digital presence across platforms.
Manage business listings and monitor reputation with FirstDirect360’s Listing Management and Reputation Management.

HIPAA Compliance

Protect sensitive information with HIPAA-compliant data handling.
Secure customer profiles and ensure compliance with healthcare regulations.

PHONES & CALLING

Easily turn calls into revenue.

Ditch the outdated phone system and make things easier for yourself and your customers. Get calls in the same place as texts, social messages, and other communications, so no leads fall between the cracks.

Connect With Customers Faster.

Get back in touch with missed callers before they go somewhere else. Even if it’s not a call—be it a text, Facebook message, or webchat—you’ll find it in your FirstDirect360 inbox. Don’t miss a beat, or miss a sale.

Productive And Scalable.

Stop wasting time with analog phone and voicemail systems. 360 Phone makes call management easy, and can be scaled without additional cost, unlike traditional phones systems.

Don't Sacrifice Reliability.

FIrstDirect360 calling is consistent, whether on a computer or on your mobile phone. The system will never go down or become unavailable, and you’ll always have the access you need.

Don't Miss A Word.

FirstDirect360 will transcribe your calls word-for-word, so you can look back at the transcripts whenever you need.

PAYMENTS

Payments? Not a problem.

FirstDirect360’s multiple seamless payment options make it convenient, which will help you keep more customers and make more money.

Accept All Payment Methods.

FirstDirect360 payments are easy to use and compatible with all major payment options. That means tap-to-pay, digital billing, Buy Now Pay Later, whatever the customer prefers.

Get Paid In The Channel Where You Communicate.

Accept payments via text, Whatsapp, or anywhere else you communicate with customers, and get paid in person with tap-to-pay. Save time and make payment easier for the buyer.

Keep Payments Secure.

FirstDirect360 payments provides fraud protection and auto-reconciliation, making sure every transaction is secure and accurate. It also makes tracking sales and following up as easy as pie.